XM Promo Services
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Content Generator
Image Generator
Features
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FAQ
Questions, answered
If something is not covered here, send us a message.
What is XM Promo Services?
How does AI UGC generation work?
Can I use a product URL?
Can I upload product images?
How many videos can I generate?
What are credits?
Do credits expire?
What happens when credits run out?
Can I buy additional credits?
How do I activate a paid plan?
What happens after I request a plan?
When is my plan actually activated?
Am I charged when I click Request?
Why do I need to fill in full billing details?
Can I switch between monthly and annual billing?
How much cheaper is annual billing?
How long does invoice payment take to reflect?
What payment methods are accepted on the invoice?
Can I request a plan for my company or agency?
Can I cancel my subscription?
What happens when I cancel?
Can generated videos be used commercially?
What video formats are supported?
How long does generation take?
What AI models are used?
Are AI-generated people disclosed?
How can I contact support?
Contact support
