Privacy Policy

This policy explains how XM Promo Services LLC handles personal data on the XM Promo Services platform.

Data we collect

• Account data: first name, last name, email address and authentication metadata.
• Product data: product URLs, uploaded images and product descriptions you provide.
• Generated content: scripts, hooks, generation records and video output linked to your account.
• Billing data: subscription and payment records. Card details are handled by Stripe and never stored by us.
• Product analytics: events such as signup, generation started and generation completed, used to operate and improve the service.

How we use data

To provide the service, run generations, maintain your credit ledger, process payments, provide support, prevent abuse and meet legal obligations.

Processors

We use third-party processors for hosting, database and storage, payments, email delivery and AI generation. Product information and script text you submit is sent to the configured AI providers in order to produce output.

Retention

Account and content data is retained while your account is active. Financial records are retained where required for accounting and legal obligations, even after account deletion.

Your choices

You can update your profile, change your password, request account deletion and export supported data from your profile settings.

Security

Access to your projects, videos, credits and payments is restricted to your account through server-side authorisation and database-level access rules. Secrets and provider API keys are stored server-side and are never exposed to the browser. We do not claim any third-party security certification.

Contact

Privacy questions can be sent through our contact page to XM Promo Services LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.